Commercial Freezer Repair & Installation
Freezer Breakdowns Spell Trouble for Business
When a home loses a freezer for a day or two, it’s inconvenient. The family gets by on packaged food, restaurant fare, and snacks.
But for a restaurant, hotel, or grocery store, freezer breakdown is an unmitigated disaster. A commercial freezer contains thousands of dollars worth of perishables. The business loses inventory due to spoilage and revenue from customers who can’t buy. It’s a double-whammy.
Commercial freezer repair is specialized, and commercial freezers aren’t always easy to access.
It’s critical to have the right appliance repair company at your service.
West Coast Chief Commercial Freezer Repair
West Coast Chief specializes in appliance repair. We fix all household and commercial appliances, including commercial freezers.
- We’ve served metro Los Angeles and Orange County since 1995.
- We hire only licensed and certified appliance technicians.
- We back every repair with a warranty.
- We stock parts in our warehouse and may be able to fix your freezer the day you call us.
- We’re known for our speed, and our pricing is always fair.
Does your restaurant, hotel, or store have an exotic freezer brand? It makes no difference! We service all commercial freezer brands and types.
The Difference Between Home & Commercial Freezers
Commercial and residential freezers operate on the same principles and have the same essential parts. But a commercial freezer is built to a higher standard than a home freezer and is designed to meet more strenuous demands, running continuously.
A commercial freezer:
- Is larger and heavier than a home freezer.
- Has thicker insulation to keep food cold, even in a hot kitchen.
- May have several doors to minimize heat loss when the freezer opens.
- May have an automatic defrost cycle to prevent ice buildup.
- Is designed for heavy use, with more robust compressors, fans, and other components.
Types of Commercial Freezers We Service
Commercial freezers come in more varieties than apples in Vermont. These include:
- Solid-door freezers
- Glass-door & display freezers
- Worktop, under-counter, or glass-top
- Roll-in freezers
- Walk-in coolers and freezers
- Chest freezers
- Reach-in freezers
- Under-counter freezers
- Ice cream freezers
- Display freezers
- Prep tables
- Sushi cases
The commercial units you see in stores and restaurants are usually display, chest, or reach-in freezers. These all have glass doors so customers can see the merchandise.
Some commercial establishments, such as ice cream parlors, need specialized freezers. Ice cream must be stored at very low temperatures (-20°F/-29°C or colder) to prevent melting and loss of flavor.
We’ve serviced all types of commercial freezers, and we can fix them all.
What to Do When Your Commercial Freezer Breaks Down
When you call us, please have your freezer’s make, model, and serial number ready. This information is usually on a sticker inside the doorjamb.
Our service desk will ask a few questions about the problem and schedule a service call at a time convenient for you.
Our technician will arrive fully-equipped to diagnose and repair your freezer (if we have the parts).
Frequent repairs we handle include:
- Compressor repair or replacement
- Evaporator fan motor repair or replacement
- Condenser fan motor repair or replacement
- Defrost timer repair or replacement
- Door gasket repair or replacement
- Door hinge repair or replacement
- Broken door handle repair or replacement
- Dirty condenser coils cleaning
- Frozen evaporator coils thawing and repair
- Wiring repair or replacement
Freezer Repair vs. Replacement
Most manufacturers of commercial walk-in freezers list their expected life at 15 years. That’s impressive, considering the heavy use they endure.
If your freezer is more than 10 years old and is often breaking down, it might be time for a new one.
Also, if the repair cost exceeds half the price of a new freezer, it’s time to start shopping.
Otherwise, we can keep your freezer running for as long as possible with regular maintenance and prompt repairs.
Our Commercial Freezer Maintenance Plans
We offer commercial freezer maintenance plans designed to keep your freezer running efficiently and prevent minor problems from becoming major ones.
Our commercial freezer maintenance plans include:
- Cleaning the condenser coils (annually)
- Cleaning the evaporator coils (as needed)
- Checking and cleaning the door gaskets (as needed)
- Inspecting and tightening electrical connections (as needed)
- Lubricating moving parts (as needed)
- Checking and refilling the coolant (as needed)
- Testing the automatic defrost cycle (annually)
- Testing the door seal (annually)
Call us, and we’ll develop a maintenance plan that fits your budget and business needs.
Commercial Freezer Installation & Replacement Services
We install and replace freezers for most businesses, including:
- Restaurants
- Cafes
- Grocery stores
- Bakeries
- Ice cream shops
- Convenience stores
- Hotels
Should your old freezer be replaced? We’ll help you make an informed decision, install a new freezer, if that’s what you decide, and haul your old freezer to the appliance recycling yard.
And of course, if your restaurant is changing addresses, or you’re setting up a new convenience store somewhere in the greater Los Angeles or Orange County area, you can count on us for all your appliance installation — not just freezers.
Our Repair Guarantee
- We honor all manufacturer warranties.
- We guarantee labor for appliance repairs for a minimum of 3 months.
- We warranty all replacement parts for 3 months minimum from the installation date. Some manufacturers offer extended warranties of 1 year or more.
- The standard manufacturer’s warranty for new appliances is up to 5 years, depending on the brand.
- We charge the same reasonable fee for work regardless of the time of day or the day of the week. There’s no surcharge for emergency repairs on holidays.
- We don’t assess a travel fee. Businesses in remote parts of LA and Orange County pay the same rate as businesses a block from our main store.
- If you contact us before noon, we may be able to fix your commercial freezer that very day.
- New customers are eligible for a 10% discount on labor. Woo-hoo!